Introduction
Welcome to Atagente (atagente.ai), a platform operated by Atalgo. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this policy or our practices, please contact us at atagente@atalgo.com.
When you visit our website and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy policy we seek to explain, in the clearest way possible, what information we collect, how we use it, and what rights you have in relation to it. If there are any terms in this policy that you do not agree with, please discontinue use of our site and our services.
Information We Collect
We collect personal information that you voluntarily provide to us when you request access, express an interest in obtaining information about us or our products and services, participate in activities on the website, or otherwise contact us. The personal information we collect depends on the context of your interactions with us, the choices you make, and the features you use, and can include:
- Name and contact data: your first and last name, email address, organization, role, and other similar contact data you provide.
How We Use Your Information
We use personal information collected via our website for a variety of business purposes. We process your personal information in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations:
- To respond to your access or demo requests and follow up with next steps.
- To send administrative information, including updates to our terms, conditions, and policies.
- To request feedback and contact you about your use of our website.
- To protect our website, for example for fraud monitoring and prevention.
- To enforce our terms and policies, comply with legal and regulatory requirements, and respond to lawful requests or prevent harm.
- For other business purposes such as data analysis, identifying usage trends, and improving our website, products, services, and your experience.
Sharing Your Information
We may process or share data based on the following legal bases:
- Consent: where you have given us specific consent to use your personal information for a specific purpose.
- Legitimate interests: where reasonably necessary to achieve our legitimate business interests.
- Performance of a contract: to fulfil the terms of a contract with you.
- Legal obligations: where required to comply with applicable law, governmental requests, a court order, or legal process.
- Vital interests: where necessary to investigate, prevent, or take action regarding potential policy violations, suspected fraud, threats to personal safety, or illegal activities.
Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to access or store information. Where required, information about how we use such technologies and how you can refuse certain cookies is provided on the website.
Data Retention
We will only keep your personal information for as long as it is necessary for the purposes set out in this policy, unless a longer retention period is required or permitted by law. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if that is not possible, securely store it and isolate it from any further processing until deletion is possible.
Your Privacy Rights
In some regions (such as the European Economic Area and Australia) you have certain rights under applicable data protection laws. These may include the right to request access to and obtain a copy of your personal information, to request rectification or erasure, to restrict processing, and, where applicable, to data portability. In certain circumstances you may also object to the processing of your personal information. To make a request, please use the contact details below.
Contact Us
If you have questions or comments about this policy, you may email us at atagente@atalgo.com, or by post to:
Atalgo
[Registered address]
Australia